We use cookies to improve your experience and provide personalised content. By continuing to use our site, you agree to our use of cookies. Learn more about our cookie policy

Cookie Preferences

Necessary Cookies

Required for basic website functionality and security

Analytics Cookies

Google Analytics for website performance insights

Functional Cookies

Preferences and personalised settings

Marketing Cookies

Google Ads and personalised advertising

gralvenoti.top
Home Services About Team FAQ Contact
Home Services About Team FAQ Contact

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how gralvenoti.top Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website gralvenoti.top or use our e-commerce analytics services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller: gralvenoti.top Ltd
Registration Number: HE258596
Address: Makarios Avenue 128, Nicosia, 1085, Nicosia District, Cyprus
Email: [email protected]
Phone: +357 22495892

Data We Collect

The data we collect falls into several categories depending on how you interact with our website and services. We collect personal information that you voluntarily provide to us, as well as information automatically gathered through your use of our website and analytics services.

Information You Provide Directly

When you contact us through our website, request information about our services, or engage with our e-commerce analytics platform, we may collect the following personal data:

  • Name and contact details (email address, phone number)
  • Company information and job title
  • Communication preferences and enquiry details
  • Any other information you choose to provide in contact forms or communications

Information Collected Automatically

When you visit gralvenoti.top, we automatically collect certain technical information through cookies and similar technologies:

  • IP address and location data
  • Browser type, version, and device information
  • Pages visited, time spent on site, and navigation patterns
  • Referral source and search terms used to find our website

How We Use Your Information

We use the personal data we collect for specific, legitimate business purposes in accordance with GDPR requirements. The legal basis for processing your data depends on how we collect and use your information.

Service Provision and Communication

We use your contact information to respond to your enquiries, provide information about our e-commerce analytics services, and maintain ongoing business relationships. This processing is based on our legitimate business interests and, where applicable, your consent or the performance of a contract.

Website Improvement and Analytics

We analyse website usage data to improve our services, understand user preferences, and optimise the performance of gralvenoti.top. This helps us provide better e-commerce analytics solutions and enhance user experience.

Marketing and Communication

With your consent, we may use your information to send you relevant updates about our e-commerce analytics services, industry insights, and company news. You can withdraw this consent at any time by contacting us or using unsubscribe links in our communications.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our comprehensive Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting our business, and providing our e-commerce analytics services. These providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain confidentiality.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate from Cyprus within the European Union, your personal data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal information:

Access and Portability

You have the right to request access to the personal data we hold about you and to receive a copy of this information in a structured, commonly used format.

Rectification and Erasure

You can request that we correct inaccurate personal data or delete your personal information when it is no longer necessary for the purposes for which it was collected or when you withdraw consent.

Restriction and Objection

You have the right to restrict the processing of your personal data in certain circumstances and to object to processing based on legitimate interests or for direct marketing purposes.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month and may ask you to verify your identity to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected.

Contact and Communication Data

We typically retain contact information and communication records for up to seven years after our last interaction, unless you request deletion or we have a legal obligation to retain the information longer.

Website Analytics Data

Analytics and usage data is generally retained for up to 26 months, in line with standard industry practices and Google Analytics retention policies.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following information:

Privacy Officer
gralvenoti.top Ltd
Makarios Avenue 128
Nicosia, 1085
Nicosia District, Cyprus

Email: [email protected]
Phone: +357 22495892

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

gralvenoti.top Ltd

Makarios Avenue 128
Nicosia, 1085
Nicosia District, Cyprus

Registration Number: HE258596
VAT: CY25417968X

Quick Links

  • Home
  • Services
  • About
  • Team
  • FAQ
  • Contact

Contact Details

Phone: +357 22495892

Email: [email protected]

Support: [email protected]

Hours: Mon-Fri: 11:00 - 20:00


© 2026 gralvenoti.top Ltd (HE258596). All rights reserved.

Privacy Policy Terms of Service Cookie Policy